We get it — plans change. Here's exactly how our cancellation & refund process works.
If you cancel
All cancellation requests must be sent in writing to namasteewanderrlust@gmail.com. Refund amount is calculated on the total trip cost paid, based on days remaining before the departure date:
| Days before departure | Refund |
|---|---|
| 60+ days | 85% refund |
| 30–59 days | 50% refund |
| 15–29 days | 25% refund |
| 0–14 days | No refund |
The 15% deducted at 60+ days covers non-refundable advance bookings made on your behalf (hotels, domestic flights, permits).
Flight refunds
If your package includes flights, the airline's cancellation rules apply separately. We pass through whatever refund the airline issues. International flight tickets are typically non-refundable once issued.
If we cancel the trip
If NamasteeWanderrlust cancels a trip for any reason (insufficient bookings, force majeure, safety), you'll receive a 100% refund OR the option to transfer your booking to a future trip at no extra cost.
Refund processing time
Approved refunds are processed within 7–10 business days back to the original payment method via Razorpay.
Name changes & transfers
Up to 30 days before departure, you can transfer your booking to another person at no charge. Closer to the trip, fees may apply based on hotel/flight supplier rules.
Questions?
Email namasteewanderrlust@gmail.com or WhatsApp +91 72083 01453.